Managing PIM (product information management) is an incredibly important part of building and scaling a successful e-commerce practice. However, it can be expensive and time-consuming to hire, train, and manage a team of your own.
Sitation offers managed services for PIM to help brands, manufacturers, retailers, and distributors to scale quickly and to lower their risk. This is a growing part of our practice and we’re excited to offer this as an option for our clients. With Sitation’s outsourced PIM offering, you can be sure that you’ll get high quality work and a scalable, flexible team of professionals.
Here are the top 7 reasons to consider having Sitation manage your PIM for you:
- Our experience and expertise can help you manage your product information effectively and efficiently
- We have a proven track record in managing product information for companies of all sizes
- Outsourcing helps to reduce or eliminate the risk of losing your PIM team
- Sitation can help improve the quality of your product information
- Decreased time to market on new products
- We can help train your full-time team
- We’ll help you meet irregular timelines and seasonal staffing needs
Let’s explore each of these topics in detail.
Experience – Sitation has the experience and expertise to manage your product information effectively and efficiently
We have a team of PIM experts who have years of experience in managing product information. We have the knowledge and expertise to help you effectively and efficiently manage your product information.
We offer two core services at Sitation – PIM implementation (that is, helping our customers to select, design, and deploy a product information management system), and managed services for PIM, covering all aspects of e-commerce data management.
Many Sitation team members have joined our team directly from working in product data, e-commerce, and IT inside our target market, and know what it takes to consistently deliver high quality output. All team members in our managed services team go through extensive training and earn credentials from our platform partners.
Results – Sitation has a proven track record in managing product data for companies of all sizes
We have successfully managed product information for companies of all sizes, from small businesses to mid-market to Fortune 500 companies. Our managed services and outsourced PIM offering is unique in that we can scale with you to offer assistance with the services and business processes your business need to be successful.
Our team of professionals can help tackle any aspect of your PIM/PXM journey, from item setup and digital asset management to channel syndication and integration.
Further, Sitation can help you with any data management system or process in your technology stack, whether a system we support directly like Salsify or Akeneo, any other commercial PIM like Informatica or Stibo STEP, or a homegrown system of your own!
Continuity – Sitation eliminates the risk of losing your PIM team
We can help you save time and money not only by managing your product information effectively and efficiently, but also by reducing labor costs. Many of our customers see significant savings on labor costs when they outsource their PIM to us. In today’s labor market it’s especially important to maintain stability in your team, and our offering does just that – we eliminate the risk of losing your PIM team.
Smaller companies are inherently riskier as key processes are concentrated into a small number of positions. With our outsourced PIM offering, you will have coverage and continuity for your business, providing peace of mind in continuing to invest in growing and scaling your practice.
Data Quality – Sitation can help you improve the quality of your product information
We can help you improve the quality of your product information by ensuring that your data is accurate, up-to-date, and complete. We will work with you to establish quality control processes and procedures to ensure that your product information meets the highest standards.
Outsourced PIM is about much more than just staff augmentation – it’s a better business model. With our tools, processes, and experience, we can help to deliver valuable insights about your customers, channels, and competitors which will help you to focus on what matters.
Speed – Outsourced PIM can decrease time to market on new products
Finding success in e-commerce often means moving fast and anticipating demand. Yet many companies in our target market are extremely inefficient in this process, sometimes taking months to set up items while opportunities for new sales and customers pass them by.
Reducing time to market requires constant planning, monitoring, and execution. Our managed services team delivers on this promise with best in class project management, PIM health checks, and reporting which helps to deliver visibility to the executive team on when products will be onboarded and published to digital channels.
Training – Sitation can help train your team
We offer training services to help you train your team on how to use the PIM platform and how to effectively manage product information. Our training services are customized to your needs and can be delivered in person, online, or a combination of both.
Some of our customers prefer a shorter engagement as part of a system launch or reorganization effort. This is a perfect opportunity to bring in Sitation as we can help assess the training needs of your team, design a curriculum, and deliver the training to make sure your team is comfortable and confident in managing their portions of the systems and processes.
Seasonal Demand – Outsourced PIM can help you meet irregular timelines and staffing needs
Many companies have irregular timelines and staffing needs when it comes to managing product information. This is often due to seasonal demand, product launches, or other special events. Sitation can help you meet these irregular timelines and staffing needs by providing the resources you need, when you need them, in a simple and flexible model.
Sourcing, training, and retaining talent is a huge challenge, and our team can help you solve this problem. Our managed services team is available to help you with your product information management needs on an as-needed basis above and beyond your basic subscription level.
We’re here to help!
If you are interested in learning more about our managed services for PIM, please contact us.
